Travel industry and its features

At this stage, the tourism industry is one of the fastest growing sectors of the global economy. The tourism industry is both an independent type of economic activity and one of the types of inter-sectoral complex.

It is advisable to divide the functioning system of entrepreneurship in the tourism sector into two parts, namely, the tourism industry and the hospitality industry. The tourism industry is a complex system of management of tour operators, travel agencies, transport, entertainment industry, and excursion and educational organizations. The hospitality industry includes hotels, motels, hostels and other accommodation facilities, restaurants, pizzerias, snack bars, canteens, coffee shops, cafes and other food establishments, as well as entities providing consumer services and communications.

The tourism industry is characterized by the subject matter of its activities, namely, the provision of tourist services to customers and the creation of a tourist product.

A tourist service is a set of actions taken by travel agencies, travel operators, travel companies, recreational and tourist and recreational resort complexes, hospitality establishments, accommodation facilities and hotel and restaurant complexes to meet a number of consumer needs, i.e. tourists. It is worth noting that a tourist service is a component of a tourist product. At the same time, a tourist service can be purchased by tourists and consumed by them directly at the place of its provision. Tourist services are essentially divided into basic (those included in a tourist package), as well as additional and related services.

A tourist product is a set of tourist services provided to meet the needs of tourists during the entire period of their travel. The structure of a tourism product includes services and goods. The peculiarity of a tourist product is that it can be ordered and paid for at the place of residence, but consumed only in the area where the tourist services were created. In the scientific literature and tourism practice, one can repeatedly encounter the identification of the concept of “tourist product” with the categories of “tour” and “tourist package”.